Contact us

We find that email is the most effective route to deal with business-related matters.

Please contact us using the following addresses and we will endeavour to respond the same working day.

If you need to speak to someone directly please contact us on 020 7099 2617 (+4420 7099 2617).

* Support requests should be emailed to support@primetext.com. Please provide as much detail as possible regarding the support incident. This should include the date and time, any mobile number(s), and any error messages. This information will be forwarded immediately to the duty engineer and is guaranteed to get the fastest possible response.